Residents >> COVID-19

COVID-19 - Town Services


COVID 19 Update Header Photo, Blue with images of microorganisims and icons of hand washing, social distancing and staying home.

Facilities Closures (no public access)

  • Point Abino Lighthouse

Critical Services
All critical services, including water and wastewater and road operations as well as fire services will continue to operate to support our community. For after-hours services, including road or wastewater operations, please call 905-871-1600. For emergency assistance from fire services please call 911.

Essential Services

  • Fire Services
  • Transit
  • Burials
  • Water & Sewer Emergency repairs and water quality monitoring
  • Water Meter Sales to support building occupancy
  • Major Road, Pothole and Trench repairs
  • Winter Maintenance
  • Forestry Emergencies
  • Building Permit Inspections
  • Capital Project Continuance

Fire Services

The Ontario Ministry of Natural Resources & Forestry (MNRF) places fire day time burning restrictions between April 1 & October 31 every year in Registered Fire Zones.  Fort Erie does not fall under any of these zones at this time.  A reminder that Fort Erie does have an Open Burn By-law and we want to remind residents to follow the rules under this By-law No. 93-2020 .

Fort Erie Transit

On October 4, 2021, The Town of Fort Erie switched to On-Demand Transit (ODT) service from a fixed-route service.

This new service gives riders the ability to request a ride through a new On-Demand Transit app (available for download at the Apple Store and Google Play), by boarding an ODT vehicle or by calling 1-833-BUS-LINE (287-5463). 

For more information about ODT, please visit https://fetransit.ca/.
 

Customer Service Unit
The Town Hall is now open to the public and a screener will greet you at the front door and ask COVID-related questions. Please wear a mask when visiting Town Hall. Customers can still access Town services online, or contact Town representatives at www.contactus.forterie.ca or by telephone at 905-871-1600, Monday to Friday, from 8:30 a.m. to 5 p.m. Alternative options for those needing to make a payment can be found at www.forterie.ca/Due Dates & Payment Options. 

Council Meetings
Please tune in via our You Tube page to watch meetings live at https://www.youtube.com/townofforterie .  Council will be conducting meetings via web-conferencing during this time.

Future meetings may be cancelled depending on the status of COVID-19. The Town streams all council meetings live on our YouTube Channel. Alternatively, council meetings are available the following Saturday at 9 a.m. on YourTV Niagara. For agendas, reports, budget packages, and links to view meetings online, visit www.forterie.ca/pages/CouncilAgendasandMinutes.

Public Meetings and Open Houses (Cancelled)

The Town of Fort Erie will issue a future notice advising of the rescheduled Open House and Public Meeting dates.

Drop-Offs and Deliveries

Town Hall has a 24-hour drop-off box that is conveniently located in the parking lot at the main entrance. Alternatively, mail can be sent to 1 Municipal Centre Drive, Fort Erie ON L2A 2S6. During business hours there is also a drop-box for payments and documents located just inside the front entrance.

TENDERS, RFPs and PRE-QUALIFICATION SUBMISSIONS

All solicitations including Tenders, RFPs and Pre-Qualifications should be submitted through the Town's bidding portal at https://www.biddingo.com/forterie. Respondents shall review the Instructions to Bidders in each solicitation document for further information. Public openings of solicitations may be conducted via teleconference. Shortly following the bid closing time, results will be published to the Biddingo website in the same location where bid documents were obtained. Any inquiries regarding this procedure should be directed to Justin Kelly, Manager of Procurement & Finance at jkelly@forterie.ca.

Municipal Property Assessment Corporation (MPAC)

If you have questions regarding your MPAC assessment or questions regarding the process for assessments at this time, please visit the MPAC webpage at:  https://www.mpac.ca/HowAssessmentWorks/2020AssessmentUpdate.  If you would like updates from MPAC partner organizations please visit: https://www.mpac.ca/COVID19UpdatesourPartners.

Cooling Spaces

Cooling spaces are available in Fort Erie. Anyone seeking shelter from episodes of extreme heat can visit cooling spaces throughout the town. For more information, visit: https://www.forterie.ca/pages/CoolingSpaces